Notation based on the Specified Commercial Transactions Law
Name of the person in charge of operationYukiko Homma
Inquiry email address: email@example.com
Company name and address
Hong Kong Jun Solutions Co., Ltd.
Room 17, Block A 9F, New Mandarin Plaza NO.14, Kowloon Tsim Sha Tsui Science Museum Road, Hong Kong
Customer Service Phone050-5213-0311
10: 00-12 : 45
14: 15-18: 00
Inquiry email firstname.lastname@example.org
Payment is due within 2 days from the date of order.
Please note that your order will be automatically canceled if you do not make a deposit after the payment deadline.
About the shipping time of the product
Products will usually be shipped within 2 business days from the date of your order. We will ship the item within 10 business days at the latest.
About product delivery time
When an item is shipped, it usually arrives in 5 days.
* Products may arrive late depending on the concentration of orders or the area where you live.
Shipping / Shipping
Sagawa Express Transport
Site to check: https://www.sagawa-exp.co.jp/
Customers We apologize for the inconvenience.
?? Free shipping nationwide
About payment methods?? Bank transfer ?? Credit card payment ?? PayPal payment
* The transfer fee varies depending on each financial institution / purchase price.
* Customers are responsible for the handling fee.
Return / Exchange
Return for customer convenience
Please contact us from the "Inquiry" page within 7 days of delivery.
* Customer convenience: "Incorrect order product", "Incorrect order quantity", etc.
?? Products will be accepted only if they are unopened or unopened.
?? Customers are responsible for the shipping costs for returns.
?? We do not support exchange for other products.
- Items can only be returned if they are unopened or unopened.
?? The following products cannot be returned or exchanged.
1. Items that have been delivered for more than 8 days.
2. Items that have been opened and unpacked.
3. Products that have been processed, damaged or soiled by the customer.
- Please contact us within 7 days after delivery of the product. No further returns will be accepted.
- In the case of returns due to customer's convenience, the customer will be responsible for the shipping and handling charges when returning.
* Customer's convenience ... "Incorrect order product", "Incorrect order quantity", etc.
- Exchange for other products is not supported.
Return of defective / damaged / shipping mistakes
We apologize for the inconvenience.
Sorry for your inconvenience, but please contact us from the "Inquiry" page.
We will "exchange for the same product" or "return and refund".
* If the product cannot be exchanged due to inventory status, etc., a refund will be given.